You can do this by right clicking the application, and choose, "run as administrator" (The transfer program grants direct access to files, so Windows User Account control may flag it, and keep it from running)ĥ. Another important thing to try, is to run the program as an administrator. This is a pretty basic step, but it can really make the difference and hopefully get you goingĤ. Let's try plugging the cable into different USB ports on both computers to see if that allows the connection to go through, and let's swap the cable ends around as well. Then, let's make sure that only the Bravura Easy Computer Sync software is running right now while we test the connectionģ. It's always a good practice to restart your computer after installing software to allow the installation and changes to completeĢ. To start, let's give both computers a restart. If you're still having trouble after installing and starting the software on both computers you'll want to try these troubleshooting steps in order:ġ. If you haven't already done so, these are the first steps we need to take. We also need to start the software on both computers to initiate the connection.
This may seem basic, but, we need to make sure that the Bravura Easy Computer Sync software is installed on both computers. All of our products are backed with a 2-year limited parts and labor warranty as well as Seattle-based email support
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